1. If you wish to cancel or change your reservation, we will require 2 days advance notice before the date of your arrival (e.g. if your arrival date was on the 5th, then before 10 p.m. [Japan Time] of the 3rd), otherwise you will be charged the cancellation fee of one night's stay. Cancellations made with two days advance notice or more will not be charged.
2. If you fail to check in as scheduled, we will cancel all your bookings and you will be charged the cancellation fee.
3. During your stay, we also require advance notice two days before the date when you want to cancel the booking on. As long as you notify us 2 days before, we will refund the fee you have already paid.
4. For groups of more than 5 people, we may require additional condition when you make a reservation request.
*** ATTENTION ***
When you use Online Booking; the cancellation policy of Hostel World will be mentioned. However we require you to follow OUR cancellation policy.
We need the card number and expiration date of your credit card for booking guarantee. We accept VISA or MASTER.
We normally won't charge you for your stay with this credit card. Only should you go against above articles, we would charge you the applicable cancellation fee.
In case you arrive without problems, please make your payment on your arrival by cash or credit card. We accept a different credit card from the one you gave us on booking as long as the card is VISA or MASTER.